Payment Policy

We are committed to providing a secure and convenient shopping experience. Please review our payment policy below to ensure a smooth transaction:

Accepted Payment Methods:

We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

Payment Processing:

  • All payments are processed securely using encryption technology to protect your financial information.
  • Full payment is required at the time of purchase to complete your order.
  • By placing an order, you confirm that the payment method you are using is valid and that you are authorized to use it.

Sales Tax:

  • Sales tax will be applied to orders in accordance with local tax regulations.
  • The applicable tax will be calculated and displayed at checkout before payment is processed.

Order Confirmation:

  • After your order is successfully placed, you will receive an order confirmation email with the details of your purchase.
  • This email confirms that your payment has been processed, and your order is being prepared for shipping.

Failed Payments:

  • If your payment is declined, we will notify you, and you will have the option to update your payment details.
  • If payment is not successfully completed, your order will not be processed or shipped.

Fraud Prevention:

  • For your security, we reserve the right to verify the payment details provided during checkout.
  • In the event of suspected fraudulent activity, we may cancel or suspend your order until the issue is resolved.

Refunds:

  • Any eligible refunds will be issued to the original payment method used at the time of purchase.
  • Please allow up to 5-7 business days for refunds to appear on your account, depending on your payment provider.

If you have any questions or concerns regarding payments, please feel free to contact our customer support team at info@trluxd.com.au.